Privacy & Terms Policy

Introduction

Welcome to Flash Transport Canada (“Company”, “we”, “us”, or “our”). These Terms of Service and Privacy Policy apply to your use of our website (flashtransportcanada.ca) and our logistics platform and application hosted on a subdomain (app.flashtransportcanada.ca).

By using our website or app, you agree to the practices and policies described below.

Account Creation and Usage

To access features of the app, such as booking and tracking freight, users must create an account with accurate and complete information. You are responsible for maintaining the security of your credentials and must notify us immediately of any unauthorized access.

Booking and Freight Services

We act solely as a freight broker, facilitating transactions between shippers and licensed, insured carriers. All carriers are required to provide valid and current insurance documentation before partnering with us.

We do not operate vehicles or transport goods directly. While we aim to work only with reputable and insured carriers, Flash Transport Canada is not liable for carrier actions beyond our intermediary role, except where otherwise stated in formal agreements.

Data Collection and Use

We collect personal information, booking details, and usage analytics for the following purposes:

  • Managing bookings and shipments
  • Providing order updates
  • Improving platform features and security

Data is securely stored and may be processed in other jurisdictions. We do not sell personal data to third parties.

Third-Party Access and Data Sharing

Your data may be shared with third-party logistics providers (e.g., carriers) strictly for the fulfillment of services. All third-party partners are required to adhere to confidentiality and data protection agreements.

Cookies and Tracking

We use cookies and related technologies for authentication, analytics, and service enhancement. You can control cookie settings via your browser preferences.

API and Technical Infrastructure

Our platform uses an API hosted on a dedicated subdomain. This API supports internal functionality and is not publicly available or intended for external use at this time.

App Ownership and Licensing

The logistics application is developed by a third-party technology provider and licensed exclusively to Flash Transport Canada. While the app may display “Powered by Dunno Services Inc” in the UI, all customer-facing services, data management, and obligations rest with Flash Transport Canada.

Communications and Notifications

By creating an account, you agree to receive essential service communications related to your orders and account activity. You may opt out of promotional messages at any time.

Limitations of Liability

Flash Transport Canada acts solely as an intermediary between customers and independent, insured carriers. We do not operate, own, or control the vehicles or personnel used to transport goods.

We are not liable for any loss, damage, delay, or failure in performance caused by the carrier, unforeseen circumstances (including force majeure events), or your own acts or omissions. Our responsibility is limited to facilitating the booking and communication between parties in good faith.

To the maximum extent permitted by law, we disclaim all warranties and are not responsible for indirect, incidental, or consequential damages, including loss of goods, data, revenue, or business opportunities.

Updates to Terms and Privacy

We may update this policy periodically. The “Last Updated” date will be revised accordingly. Continued use of the site or app after updates constitutes your agreement to the revised terms.

Contact Us

If you have questions regarding these terms or our privacy practices, please contact us at:

Email: info@flashtransportcanada.ca

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Last updated: 19 May 2025